Drilldown: SMART Meta

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SMART Meta > Subtitle : Identify and route repeat contacts across channels or Improve employee performance with quality management or Monitor customer behavior on your website to enable proactive engagement

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ID:
CE05 (1) · CE23 (1) · EE09 (1) · WF06 (1)
Title:
Genesys Preferred Agent Routing (1) · Genesys Quality Management (2) · Genesys Web Monitor (1)
Subtitle: (Click arrow to add another value)
SolutionCategory:
None (1) · Customer Engagement (2) · Employee Engagement (1)
Solution:
Digital (1) · Inbound (1) · Workforce Engagement (2)

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