Drilldown: SMART Meta

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SMART Meta > Subtitle : Accelerate payments collected using multiple channels or Optimize employee utilization and operational effectiveness by forecasting and scheduling for all omnichannel interactions while empowering staff through various scheduling techniques and empower employees with self-administration of their schedule. or Optimizing work distribution across the enterprise to deliver all promises on time

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ID:
BO02 (1) · BO02-Email (1) · CE15 (1) · WF01 (1)
Title:
Genesys Forecasting and Scheduling (1) · Genesys Outbound Collections (1) · Genesys Work and Lead Distribution (1) · Genesys Work Distribution (1)
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SolutionCategory:
None (1) · Business Optimization (2) · Customer Engagement (1)
Solution:
Digital (2) · Outbound (1) · Workforce Engagement (1)

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