Drilldown: HIW

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HIW > TocName : Gplus Adapter SF or How Predictive Routing works or How reporting works or How routing works

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featurename:
Gplus Adapter for Salesforce (2) · Predictive Routing (2) · Reporting (2) · Routing (2)
productshort:
Draft:PE-GPR (1) · Draft:PEC-GPA (1) · Draft:PEC-REP (1) · Draft:PEC-ROU (1) · PE-GPR (1) · PEC-GPA (1) · PEC-REP (1) · PEC-ROU (1)
ComingSoon:
No (8)
Role:
None (2) · Administrator (2) · Administrator, Agent (2) · Administrator, Agent, Supervisor (2)
DisplayName:
How Gplus Adapter for Salesforce works (2) · How Predictive Routing works (2) · How Reporting works (2) · How Routing works (2)
TocName: (Click arrow to add another value)
Dimension:
None (8)
Product:
Genesys Predictive Routing (2) · Gplus Adapter for Salesforce (2) · Reporting (2) · Routing and Designer (2)
Manual:
None (8)
Standalone:
Yes (8)
Application:
Agent Workspace, Agent Setup (2) · Designer (2) · GPR Core Platform (2) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2)
UseCase:
None (8)
Platform:
GenesysEngage-cloud (8)

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