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Cleanup Master Schedule Window (2) ·
Configure contacts for agents (1) ·
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Manage statistics for agents and resources (1) ·
Organization (2) ·
Performance (2) ·
Popular tasks (1) ·
Reports List (2) ·
Scenario Intra-Day: Options Dialog Box (1) ·
Work with Agent Setup (1)
Cleanup Master Schedule Window (2) ·
Configure contacts for agents (1) ·
Create business attributes (1) ·
Manage statistics for agents and resources (1) ·
Organization (2) ·
Performance (2) ·
Popular tasks (1) ·
Reports List (2) ·
Scenario Intra-Day: Options Dialog Box (1) ·
Work with Agent Setup (1)
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- Draft:PEC-WFM/Current/Supervisor/CfgOrg
- Draft:PEC-WFM/Current/Supervisor/MstSWzClnUpMSWdw
- Draft:PEC-WFM/Current/Supervisor/PerformanceMdl
- Draft:PEC-WFM/Current/Supervisor/RptsLst