Drilldown: Article
Article > Platform:
None
& Role:
Administrator
& Product :
Digital Channels or
Genesys Predictive Engagement or
Intelligent Workload Distribution
Use the filters below to narrow your results.
Integrate IWD with Genesys Workforce Management (WFM) (2) ·
Lucene query syntax (2) ·
Manage custom variables (1) ·
Manage field codes (1) ·
Manage personally identifiable information (1) ·
Manage standard responses (1) ·
Provision Digital Channels (1) ·
Provision IWD (2) ·
Provision IWD Data Mart (2) ·
Set up Facebook and Twitter (2) ·
Set up IWD (1) ·
Set up SMS (2) ·
Set up WhatsApp (2)
Showing below up to 20 results in range #1 to #20.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
- Draft:PEC-DC/Current/Administrator/CustomVars
- Draft:PEC-DC/Current/Administrator/FieldCodes
- Draft:PEC-DC/Current/Administrator/GSEFacebookTwitter
- Draft:PEC-DC/Current/Administrator/GSESMS
- Draft:PEC-DC/Current/Administrator/GSEWhatsApp
- Draft:PEC-DC/Current/Administrator/PII
- Draft:PEC-DC/Current/Administrator/StandardResponses
D cont.
- Draft:PEC-DC/Current/DCPEGuide/Provision
- Draft:PEC-IWD/Current/Administrator/IWDIntegrateWFM
- Draft:PEC-IWD/Current/Administrator/IWDQueries
- Draft:PEC-IWD/Current/Administrator/IWDTaskSummary
- Draft:PEC-IWD/Current/IWDDMPEGuide/Provision
- Draft:PEC-IWD/Current/IWDPEGuide/Provision