Drilldown: Article
Article > Platform:
GenesysEngage-cloud
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Gplus Adapter for ServiceNow or
Routing and Designer
& Manual :
Agent or
Designer
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Get started with Gplus Adapter (2) ·
Getting Started (1) ·
How to handle a workitem (1) ·
How to handle screen pops in ServiceNow (2) ·
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How to manage inbound calls (2) ·
Know more about supported features (2) ·
Terminate Block (Digital) (1) ·
Terminate Call Block (1)
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- Draft:PEC-ROU/Internal/Designer/TerminateChat