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Article > Standalone : Yes or Other & Platform: None & Product : Agent Setup or Solutions & UseCase : CE16 or CE37 or ce18, ce31 or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-AS (33) · Draft:Solution (5) · PEC-AS (5) · Solution (1)
Platform: (Click arrow to add another value)
ComingSoon:
None (7) · No (37)
Role:
None (35) · Administrator (9)
DisplayName:
(New) Task summary: contact center setup (1) · Configure a multi-channel contact center (2) · Configure Caller ID (voice) (1) · Configure conference call options (voice) (1) · Configure contact management options (1) · Configure contacts for agents (1) · Configure inactivity timeout options (1) · Configure voice ringtones (voice) (1) · Create and manage agent skills (2) · Create and manage administrators (in buik) (1) · Create and manage supervisors (1) · Create and manage teams (1) · Create business attributes (1) · Create multi-channel agents (1) · Deprecation-AllNotices (1) · Deprecation-Voice Forward (1) · Enable Auto Answer (voice ) (1) · Enable Auto Ready options (voice) (1) · Enable channels (1) · Enable Hold options (voice) (1) · Enable voice transfer and routing options (voice) (1) · File-based call recording connector (1) · Genesys Multicloud CX as an identity provider for Genesys Cloud CX (1) · Import agents (1) · Interaction channels (1) · Manage business attributes by transaction (1) · Manage group memberships (1) · Manage statistics for agents and resources (1) · Manage Team Communicator options (1) · Microsoft Teams High-Level Architecture (1) · Popular tasks (1) · Profile lookup with Adobe Experience Platform (2) · Recording options (2) · Settings and configuration overview (2) · Use templates to configure agents (1) · Virtual Queues (2) · Work with Agent Setup (1) · Workforce Engagement Management for Genesys Multicloud CX Solution Guide (1)
TocName:
None (3) · (New) Task summary: contact center setup (1) · Configure a multi-channel contact center (2) · Configure Caller ID (voice) (1) · Configure conference call options (voice) (1) · Configure contact management options (1) · Configure contacts for agents (1) · Configure inactivity timeout options (1) · Configure voice ringtones (1) · Create and manage administrators (In bulk) (1) · Create and manage agent skills (2) · Create and manage supervisors (1) · Create and manage teams (1) · Create business attributes (1) · Create multi-channel agents (1) · Enable Auto Answer (voice ) (1) · Enable Auto Ready options (voice) (1) · Enable channels (1) · Enable Hold options (voice) (1) · Enable voice transfer options (voice) (1) · File-based call recording connector (1) · Import agents (1) · Interaction channels (1) · Manage business attributes by transaction (1) · Manage group memberships (1) · Manage statistics for agents and resources (1) · Manage Team Communicator options (1) · Microsoft Teams High-Level Architecture (1) · Popular tasks (1) · Profile lookup with Adobe Experience Platform (2) · Recording options (2) · Settings and configuration overview (2) · Use templates to configure agents (1) · Virtual Queues (2) · Work with Agent Setup (1) · Workforce Engagement Management for Genesys Multicloud CX Solution Guide (1)
Dimension:
None (44)
Product: (Click arrow to add another value)
Manual:
None (7) · ManageCC (36) · User (1)
Application:
None (38) · Agent Setup (6)
UseCase: (Click arrow to add another value)
PEPageType:
None (44)

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