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Article > Platform : GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or GenesysEngage-onpremises or GenesysEngagecloud & Manual: Designer

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About application resources (1) · Adding a menu (1) · Adding a prompt (1) · Application resources (1) · Application Settings (2) · Bots Dashboard (2) · Default Routing in Designer (2) · Divisions (1) · ECMAScript Expressions (2) · Enabling retries (1) · Features and limitations (1) · Genesys Multicloud CX Email (2) · Naming conventions (2) · Part 1: Adding a prompt (1) · Preventing unintended looping (1) · Quick links to Designer topics (1) · System Application Dispositions (1) · Upgrade notes (2) · Using bots in Designer (1) · Using Dialogflow CX bots in Designer (1) · Using recorded audio (1) · Using variables (1)
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