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Article > Manual : CX Insights or WDEPlugin & UseCase: None

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None (4) · Prerequisites (4) · Configure the Genesys Agent Assist Plugin for Workspace Desktop Edition (3) · About the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · Agent Login-Logout Details Report (2) · Agent State Details Report (2) · Install Google Dialogflow Agent extension in Genesys Cloud CX (2) · Configure the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · Agent Group Membership Details Report (2) · About the Genesys Agent Assist Plugin for Workspace Desktop Edition (2) · Agent Details Activity Report (2) · Install the Genesys Agent Assist Plugin for Workspace Desktop Edition (2) · Install the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · Configure the Google Project for Agent Assist (2)
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Configure the plugin (5) · None (4) · About the plugin (4) · Prerequisites (4) · Install the plugin (4) · Agent Login-Logout Details Report (2) · Agent State Details Report (2) · Configure the Google Project (2) · Install Google Dialogflow Agent extension (2) · Agent Group Membership Details Report (2) · Agent Details Activity Report (2)
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