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Article > Dimension : JourneyData or bots or None & Manual : PDNAA or WDEPlugin & UseCase: None

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None (5) · Prerequisites (4) · Configure the Genesys Agent Assist Plugin for Workspace Desktop Edition (3) · Install Google Dialogflow Agent extension in Genesys Cloud CX (2) · Install the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · Configure the Google Project for Agent Assist (2) · Configure the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · Install the Genesys Agent Assist Plugin for Workspace Desktop Edition (2) · About the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) · About the Genesys Agent Assist Plugin for Workspace Desktop Edition (2)
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