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Article > Standalone:
No
& productshort :
Draft:PEC-AS or
Draft:PEC-GSM or
PEC-WFM
& Platform :
GenesysEngage-cloud or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
& ComingSoon:
None
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Environment (1) ·
General Operations (1) ·
Licensing (1) ·
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Managing Report Settings (1) ·
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Organization (1) ·
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Reports List (1) ·
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Showing below up to 30 results in range #1 to #30.
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D
- Draft:PEC-AS/Current/Source/AgentSetup
- Draft:PEC-AS/Current/Source/AgentSetupArticalFavorites
- Draft:PEC-AS/Current/Source/ASStatistics
- Draft:PEC-AS/Current/Source/ConfigCallcenter
- Draft:PEC-AS/Current/Source/DesktopSettings
- Draft:PEC-AS/Current/Source/DigEmail
- Draft:PEC-AS/Current/Source/umgrAgentGroups
- Draft:PEC-AS/Current/Source/umgrCRMAdapter
- Draft:PEC-AS/Current/Source/umgrDesktopOptions
- Draft:PEC-AS/Current/Source/umgrTemplates
D cont.
- Draft:PEC-AS/Current/Source/umgrTransactions
- Draft:PEC-AS/Current/Source/UserMan
- Draft:PEC-GSM/9.0/AIUG/Billing
- Draft:PEC-GSM/9.0/AIUG/Licensing
- Draft:PEC-GSM/9.0/PDNAA/BrandingOptions
- Draft:PEC-GSM/9.0/PDNAA/ManagingReportSettings
- Draft:PEC-GSM/9.0/PDNAA/ManuallyManagingDNABaseData
- Draft:PEC-GSM/9.0/PDNAU/Certificates
- Draft:PEC-GSM/9.0/PDNAU/DNA
- Draft:PEC-GSM/9.0/PDNAU/LoggingOut
D cont.
- Draft:PEC-GSM/9.0/PDNAU/ViewingFeedbackResults
- Draft:PEC-GSM/9.0/PDNAU/ViewingResults
- Draft:PEC-GSM/9.0/SOO/OpsGeneral
- Draft:PEC-GSM/9.0/UEA/Environment
- Draft:PEC-GSM/9.0/UEA/RunningApplication