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Article > Platform
:
GenesysEngage-cloud
or
GenesysEngage-cloud, PureConnect, GenesysCloud
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
GenesysEngage-onpremises, GenesysCloud
& Dimension:
None
& Application
:
Agent Workspace
or
Pulse Reporting ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Use the filters below to narrow your results.
Agent statistics (2) ·
Campaign statistics (2) ·
Collaboration (1) ·
Configure the Genesys Agent Assist Plugin for Workspace Desktop Edition (1) ·
Dashboard and Wallboard Examples (2) ·
Display External Content (2) ·
eServices statistics (2) ·
Genesys Pulse Accessibility (2) ·
How Co-browse works (2) ·
Import/Export (2) ·
Install the Genesys Agent Assist Plugin for Workspace Desktop Edition (1) ·
Popular Reports (2) ·
Prerequisites (1) ·
Pulse Manage Agents (2) ·
Queue statistics (2) ·
Real-time Reporting with Genesys Pulse (2) ·
Standard Report Templates (2) ·
Template Function Library (2) ·
Working with Dashboards and Wallboards (2)
None (2) ·
Agent statistics (2) ·
Campaign statistics (2) ·
Co-browse (2) ·
Collaboration (1) ·
Configure the Plugin (1) ·
Dashboard and Wallboard Examples (2) ·
Dashboards and Wallboards (2) ·
Display External Content (2) ·
eServices statistics (2) ·
Genesys Pulse Accessibility (2) ·
Import/Export (2) ·
Install the plugin (1) ·
Popular Reports (2) ·
Prerequisites (1) ·
Queue statistics (2) ·
Real-time Reporting with Genesys Pulse (2) ·
Standard Report Templates (2) ·
Template Function Library (2)
Showing below up to 34 results in range #1 to #34.
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D
- Draft:PEC-Admin/Current/Admin/CollaborationServices
- Draft:PEC-COB/HIW
- Draft:PEC-REP/Current/RT/Accessibility
- Draft:PEC-REP/Current/RT/AgentManagement
- Draft:PEC-REP/Current/RT/RealTimeReporting
- Draft:PEC-REP/Current/RT/RTRDashboardExample
- Draft:PEC-REP/Current/RT/RTRFunctions
- Draft:PEC-REP/Current/RT/RTRImportExport
- Draft:PEC-REP/Current/RT/RTRReports
- Draft:PEC-REP/Current/RT/RTRTemplatesA
- Draft:PEC-REP/Current/RT/RTRTemplatesAGS
- Draft:PEC-REP/Current/RT/RTRTemplatesCA
D cont.
- Draft:PEC-REP/Current/RT/RTRTemplatesESAA
- Draft:PEC-REP/Current/RT/RTRTemplatesQKPI
- Draft:PEC-REP/Current/RT/RTRUserAccess
- Draft:PEC-REP/Current/RT/RTRWidgetExternal
G
- GAA/Current/WDEPlugin/ConfigureGenAdmin
- GAA/Current/WDEPlugin/InstallWDEplugin
- GAA/Current/WDEPlugin/PrerequisitesArticle
P
P cont.
- PEC-REP/Current/RT/RTRFunctions
- PEC-REP/Current/RT/RTRImportExport
- PEC-REP/Current/RT/RTRReports
- PEC-REP/Current/RT/RTRTemplatesA
- PEC-REP/Current/RT/RTRTemplatesAGS
- PEC-REP/Current/RT/RTRTemplatesCA
- PEC-REP/Current/RT/RTRTemplatesESAA
- PEC-REP/Current/RT/RTRTemplatesQKPI
- PEC-REP/Current/RT/RTRUserAccess
- PEC-REP/Current/RT/RTRWidgetExternal