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Article > Platform : Genesys Multicloud CX or GenesysEngage-cloud or PureConnect, GenesysEngage-cloud or Other & Dimension : Journey or None & Product : Agent Setup or Digital Channels & Application : Agent Desktop, Agent Setup, Designer or Workforce Management or None

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None (46) · Administrator (5) · Administrator, Developer (6)
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Templates (3) · Agent and contact center statistics (2) · Setting up Integration for Outbound Email Campaigns (2) · Capacity rules (2) · Provision SMS (2) · Integrate with Genesys Hub (2) · Setting up Integration for Inbound and Outbound SMS (2)
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Templates (3) · Setting up Integration for Outbound Email Campaigns (2) · Agent and contact center statistics (2) · Provision SMS (2) · Capacity rules (2) · Integrate with Genesys Hub (2) · Setting up Integration for Inbound and Outbound SMS (2)
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