Base unit of content for Genesys CX Insights -

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Component RN Definition[edit source]

Component Genesys CX Insights
Deployment Type Private Edition, Genesys CX on AWS, Genesys CX on Azure
Release Number (Change release number)
Release Type
Highlight Important security improvements.

Added ANI Details report.

Boilerplate(s) Used
Release Date 2021-12-20
Private Edition Release Date 2021-12-20
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issue = GCXI-5728 OR issue = GCXI-5500 OR issue = GCXI-5238 OR issue = GCXI-5727 OR issue = GCXI-5550
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
GCXI-5550 New A new report, ANI Details Report, enables you to explore ou... ANI Details Report
GCXI-5777 Security This release includes important security fixes related to the Apache Log4j 2 vulnerability (CVE-2021...
GCXI-5727 Resolved Issue The Task Detail Report now correctly populates data in all columns. Previously in environments with...
GCXI-5500 Resolved Issue In the Agent Details Activity Report, the Session Key column now correctly shows all expected data. ...
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