Base unit of content for Genesys CX Insights - 100.0.024.0000
From Genesys Documentation
Component RN Definition[edit source]
| Component | Genesys CX Insights |
|---|---|
| Deployment Type | Private Edition, Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 100.0.024.0000 (Change release number) |
| Release Type | |
| Highlight | Support for deploying all private edition services in a single namespace.
Support for MicroStrategy 2021 Update 3 |
| Boilerplate(s) Used | |
| Release Date | 2021-11-18 |
| Private Edition Release Date | 2021-11-25 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issue = GCXI-5547 OR issue = GCXI-5437 OR issue = GCXI-5483 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| GCXI-5437 | New | Genesys CX Insights for iWD now supports reporting on Category Level 3 - 10. New prompts and attribu... | CX Insights for iWD reports and dashboards |
| GCXI-5483 | New | Support for MicroStrategy 11.3.0300.11047 (MicroStrategy 2021, Update 3). See the Prerequisites sect... | |
| GCXI-5547 | Private Edition | Support for deploying the Genesys CX Insights service in a single namespace with other private editi... |
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