Base unit of content for Genesys CX Insights - 100.0.023.0000
From Genesys Documentation
Component RN Definition[edit source]
Component | Genesys CX Insights |
---|---|
Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
Release Number | 100.0.023.0000 (Change release number) |
Release Type | |
Highlight | Billing Data reports (AWS only) |
Boilerplate(s) Used | |
Release Date | 2021-10-04 |
Private Edition Release Date | |
Mixed Mode Release ReleaseDate | |
Private Edition Containers List | |
JQL | project = "Genesys Customer Experience Insights" AND fixVersion = 100.0.023.0000 |
Links | Links to customer-facing pages in use: |
Test Links | Links to test pages (for RN Admins only)
None yet! |
Issue | Issue Category | Description | SupportingDocumentation |
---|---|---|---|
Issue | Issue Category | Description | SupportingDocumentation |
GCXI-4847 | New | AWS only — New reports in the GCXI > Billing Data folder provide detailed information ab... | Billing Data reports |
GCXI-5343 | New | New attributes, Dial Result and Desired Time, in the Callback > Detail folder enable you to custo... | Customize the report to filter by Desired Time and Dial Result |
GCXI-5381 | Resolved Issue | Genesys CX Insights now correctly calculates Pending and Pending Overdue metrics in reports. Previo... | |
GCXI-5428 | Resolved Issue | Users in GCXI for iWD user groups in CfgServer now have access to the Genesys CX Insights for iWD pr... | |
GCXI-5453 | Resolved Issue | Reports in the Chat folder now appear as expected. Previously in some scenarios, several reports we... | |
GCXI-5470 | Resolved Issue | The ANI Details Dashboard (and underlying ANI Details Report) now correctly displays the Media Type.... |
Contents
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