Base unit of content for Genesys CX Insights -

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Component RN Definition[edit source]

Component Genesys CX Insights
Deployment Type Genesys CX on AWS, Genesys CX on Azure, Private Edition
Release Number (Change release number)
Release Type Update
Highlight Support for updated MicroStrategy and Vitara. Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.
Boilerplate(s) Used
Release Date 2021-04-30
Private Edition Release Date 2021-06-30
Mixed Mode Release ReleaseDate
Private Edition Containers List
  • gcxi-9.0.019+01.tgz
  • gcxi:
JQL issue = GCXI-4874 OR issue = GCXI-4876
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
GCXI-4876 New Support for Vitara Charts
GCXI-4874 New Support for MicroStrategy 2021 Update 1 (11.3.0100.18093)
New Updates are provided for all included CentOS packages.
GCXI-4823 Private Edition Starting with this release, Genesys CX Insights is available for select customers in Genesys Multicl... Genesys Customer Experience Insights Private Edition Guide
Retrieved from " (2023-11-28 22:03:23)"
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