Base unit of content for Digital Channels - 9.0.000.00

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Component RN Definition[edit source]

Component Digital Channels
Deployment Type hosted AWS, hosted Azure
Release Number 9.0.000.00 (Change release number)
Release Type
Highlight Genesys is announcing deprecation of our legacy Cloud Contact Center Chat solution within Genesys Multicloud CX, and we require customers to upgrade to Advanced Chat.
Release Date 2021-07-01
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issue = GCLOUD-18444
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
GCLOUD-18444 Deprecations On July 1, 2021, Genesys is announcing deprecation of our legacy Cloud Contact Center Chat solution ... Deprecation: Cloud Contact Center Chat
Retrieved from "https://all.docs.genesys.com/RN/DigitalChannels/9.0.000.00 (2022-01-29 12:52:31)"