Base unit of content for Designer - 9.0.119.08

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Component RN Definition[edit source]

Component Designer
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number 9.0.119.08 (Change release number)
Release Type General
Highlight Invoking Dialogflow ES bots with events.
HighlightBoilerplate
Release Date 2021-06-17
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = DES AND component not in (DAS, "DAS - Rsync", "QA Tasks", "Helm Charts", "Helm Charts Premise", GDPR, DEVOPS, PECAZURE) AND sprint = 8667 AND status in (Closed, Resolved) AND Resolution not in (Duplicate, "Not A Bug", "Won't Do", "Will Not Fix") AND "Epic Link" not in (DES-8427, DES-8428, DES-8429, DES-10340) AND TYpe not in (Task, Sub-Task, Deployment) AND labels in (rn) ORDER BY "Epic Colour", Type DESC, id DESC
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
DES-11637 New For Dialogflow ES bots, Designer now supports the use of Events to directly invoke intents wit... Invoking a Dialogflow bot with events
DES-11662 New This version introduces a 100 millisecond delay in starting chat busy treatments (in-queue messages)...
DES-11546 New The Bot block now supports the passing of context to DialogFlow ES bots for voice when the str...
DES-11043 New Business Control blocks are now supported for Engage Cloud Email scenarios in Digital-type app...
DES-9938 New The Chat Custom Message block now works with advanced chat. This block was previously supporte...
DES-11701 New The Terminate Call and Terminate blocks have a new option called Finalize this intera...
DES-10983 New Designer contains a new media collection, Music On Hold, that enables you to specify the defau... Music on Hold
DES-11290 New The Bot block has a new property for sending initial context values to the bot. This enables t... Select a variable to send context to the Bot Session
DES-11638 New If a Dialogflow ES type bot is invoked by an Event, the name of the event is captured in Analy...
DES-10941 Resolved Issue When terminating an email interaction, Designer now sends a stop reason of Sent for reporting ...
DES-10343 Resolved Issue Designer now removes all digital endpoints when the Disconnect Phone Numbers & Chat EndPoint o...
DES-10492 Resolved Issue The FlowEntryCount system variable no longer increments incorrectly when child interactions ar...
DES-10497 Resolved Issue Designer blocks now work correctly with field code names and values that contain special characters....
DES-10746 Resolved Issue The Automated Message block now uses native APIs for Engage cloud Email. If an automated messa...
DES-11008 Resolved Issue The Debug block now captures variables with JSON values correctly. Previously, it captured the...
DES-11029 Resolved Issue The Parallel Test Environment (PTE) feature now includes Routing Algorithms selected in Route ...
DES-11035 Resolved Issue The QueryVQ block now works in Azure-hosted platforms.
DES-11395 Resolved Issue User Input blocks in post-processing or consult application sessions for chat will now wait to recei...
DES-11410 Resolved Issue The Route Call block's exit by navigation tab conditions now makes an additional check to conf...
DES-11461 Resolved Issue The Route Agent block no longer results in a System Error disposition if the routing tar...
DES-11547 Resolved Issue Designer no longer terminates long-running asynchronous chat interactions unexpectedly if a customer...
DES-11602 Resolved Issue The Business Hours block no longer returns an incorrect time to open for checks made within on...
DES-10381 Resolved Issue If a customer disconnects from a digital session, Designer now proceeds to the next block without wa...
DES-11196 Resolved Issue The tabs on the Record block are now rendering correctly. Previously, the Advanced and '...
DES-11209 Resolved Issue Secure variables used to query data tables are no longer captured in Analytics.
Dependencies Unless otherwise stated, the new features or functionality included with this release require additi... Upgrade notes
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