Base unit of content for Designer - 9.0.119.08
From Genesys Documentation
Component RN Definition[edit source]
|Genesys CX on AWS, Genesys CX on Azure
|9.0.119.08 (Change release number)
|Invoking Dialogflow ES bots with events.
|Private Edition Release Date
|Mixed Mode Release ReleaseDate
|Private Edition Containers List
|project = DES AND component not in (DAS, "DAS - Rsync", "QA Tasks", "Helm Charts", "Helm Charts Premise", GDPR, DEVOPS, PECAZURE) AND sprint = 8667 AND status in (Closed, Resolved) AND Resolution not in (Duplicate, "Not A Bug", "Won't Do", "Will Not Fix") AND "Epic Link" not in (DES-8427, DES-8428, DES-8429, DES-10340) AND TYpe not in (Task, Sub-Task, Deployment) AND labels in (rn) ORDER BY "Epic Colour", Type DESC, id DESC
|Links to customer-facing pages in use:
|Links to test pages (for RN Admins only)
|For Dialogflow ES bots, Designer now supports the use of Events to directly invoke intents wit...
|Invoking a Dialogflow bot with events
|This version introduces a 100 millisecond delay in starting chat busy treatments (in-queue messages)...
|The Bot block now supports the passing of context to DialogFlow ES bots for voice when the str...
|Business Control blocks are now supported for Engage Cloud Email scenarios in Digital-type app...
|The Chat Custom Message block now works with advanced chat. This block was previously supporte...
|The Terminate Call and Terminate blocks have a new option called Finalize this intera...
|Designer contains a new media collection, Music On Hold, that enables you to specify the defau...
|Music on Hold
|The Bot block has a new property for sending initial context values to the bot. This enables t...
|Select a variable to send context to the Bot Session
|If a Dialogflow ES type bot is invoked by an Event, the name of the event is captured in Analy...
|When terminating an email interaction, Designer now sends a stop reason of Sent for reporting ...
|Designer now removes all digital endpoints when the Disconnect Phone Numbers & Chat EndPoint o...
|The FlowEntryCount system variable no longer increments incorrectly when child interactions ar...
|Designer blocks now work correctly with field code names and values that contain special characters....
|The Automated Message block now uses native APIs for Engage cloud Email. If an automated messa...
|The Debug block now captures variables with JSON values correctly. Previously, it captured the...
|The Parallel Test Environment (PTE) feature now includes Routing Algorithms selected in Route ...
|The QueryVQ block now works in Azure-hosted platforms.
|User Input blocks in post-processing or consult application sessions for chat will now wait to recei...
|The Route Call block's exit by navigation tab conditions now makes an additional check to conf...
|The Route Agent block no longer results in a System Error disposition if the routing tar...
|Designer no longer terminates long-running asynchronous chat interactions unexpectedly if a customer...
|The Business Hours block no longer returns an incorrect time to open for checks made within on...
|If a customer disconnects from a digital session, Designer now proceeds to the next block without wa...
|The tabs on the Record block are now rendering correctly. Previously, the Advanced and '...
|Secure variables used to query data tables are no longer captured in Analytics.
|Unless otherwise stated, the new features or functionality included with this release require additi...
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