Additional information (admin view)

In Live Now, learn how to view details about a visitor's geographic location and the technology they use.

Prerequisites

Configure the following permissions in Genesys Cloud:
- Journey > Customer > View (to see information about existing customers)
- Journey > Event > View (to see events on the customer journey map)
- Journey > Visit > View (to see live tracking information about visitors who are currently on your website)

View additional information

View additional information, including the visitor's: