About the Genesys Predictive Engagement gadgets

From Genesys Documentation
Revision as of 16:25, January 31, 2019 by WikiSysop (talk | contribs) (Text replacement - "|Type=Structured" to "|Type=Structured |gif=No")
Jump to: navigation, search
This topic is part of the manual Genesys Predictive Engagement Agent's Guide for version Current of Genesys Predictive Engagement.

Use Genesys Predictive Engagement's gadgets to explore information about a visitor.

About the Genesys Predictive Engagement gadgets

Hide and show gadgets

Each gadget has a Hide/Show toggle.

Visitor details

Visit details

Customer journey

Matched segments

Outcome scores

Additional information

Retrieved from "https://all.docs.genesys.com/ATC/Current/AgentGuide/Visitor_information (2026-04-27 07:22:01)"
Comments or questions about this documentation? Contact us for support!