destroy

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This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.

Learn how to use the destroy method to stop all Journey JavaScript SDK activity and remove all tracking information.

Description

The destroy method stops all Genesys Predictive Engagement SDK activity and removes all tracking information.

Signature

ac('destroy')

Arguments

None.

GDPR and destroyed data

The destroy method stops all Genesys Predictive Engagement tracking immediately. In addition to ceasing tracking, the destroy method also removes all cookies set by the SDK; no more proactive engagements will be offered. Use the destroy method if a customer requests that you stop tracking their activities on your website. For more information about using Genesys Predictive Engagement in a GDPR-compliant manner, see GDPR.

Retrieved from "https://all.docs.genesys.com/ATC/Current/SDK/Destroy (2025-06-23 18:55:25)"
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