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Genesys Cloud CX
Genesys Multicloud CX
PureConnect

Journey JavaScript SDK

About

Get started

Get started
About the tracking snippet
Cookies
Advanced tracking with cookies

Methods

Method reference

Initialization methods

Initialization methods
init
initialized
destroy

Session Methods

Session methods
api.session.getCustomerCookieId
api.session.getData
api.session.getId

Tracking methods

Tracking methods
pageview
record
identify
forms:track
Display icons in the Journey gadget

Events methods

About Events methods
on
once
off
Use Events methods with web actions
Content offers lifecycle
Content offers examples
Web chat lifecycle
Web chats examples

Utility methods

Utility methods
serialize
DOM - ready
debug

Web Tracking API

Web Tracking API
Types of tracked data
customAttributes

Form Tracking API

Form Tracking API

Traits mapper

Map traits

Modules

About modules
load
autotrackClick
autotrackIdle
autotrackInViewport
autotrackOfferStateChangesInAdobeAnalytics
autotrackScrollDepth
autotrackURLChange

Appendix

Exclude URL query parameters
Track #hash in URL fragments
Track a page's canonical URL

Genesys Predictive Engagement

Tracking methods

From Genesys Documentation

Revision as of 20:44, October 10, 2019 by DannaShirley (talk | contribs) (Published)

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This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.

Contents

1 Tracking methods

View the tracking methods in the Journey JavaScript SDK.

Tracking methods

Retrieved from "https://all.docs.genesys.com/ATC/Current/SDK/Tracking_Methods (2025-06-21 17:25:24)"

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