Base unit of content for Agent Workspace - 100.0.005.0398

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Component RN Definition[edit source]

Component Agent Workspace
Deployment Type Private Edition
Release Number 100.0.005.0398 (Change release number)
Release Type
Highlight Ability to configure the values for Interaction state filter drop-down and resolved issues.
Boilerplate(s) Used
Release Date 2023-04-26
Private Edition Release Date 2023-04-26
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL labels = wwe-march-23
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
WWE-2762 New To reduce the latency when a large number of results have to be displayed in Team Communicator, lazy...
WWE-237 New Agent Workspace now allows users to configure the values of the Interaction state filter drop-...
WWE-2945 Resolved Issue Improvements in the Voice Channel status enable Agent Workspace to perform the SmartFailover r...
WWE-2689 Resolved Issue In Agent Workspace, the WebRTC agents can now stop the related streams when the call is ended. Previ...
WWE-2686 Resolved Issue The following localization specific issues are resolved now:
  • The display name of the 'workitem...
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