Base unit of content for Agent Workspace - 100.0.005.0398
From Genesys Documentation
Component RN Definition[edit source]
| Component | Agent Workspace |
|---|---|
| Deployment Type | Genesys CX on AWS, Private Edition, Genesys CX on Azure |
| Release Number | 100.0.005.0398 (Change release number) |
| Release Type | |
| Highlight | Ability to configure the values for the Interaction state filter drop-down and resolved issues. |
| Boilerplate(s) Used | |
| Release Date | 2023-04-27 |
| Private Edition Release Date | 2023-04-26 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | labels = wwe-march-23 |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only) |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WWE-2762 | New | To reduce the latency when a large number of results have to be displayed in Team Communicator, lazy... | |
| WWE-237 | New | Agent Workspace now allows users to configure the values of the Interaction state filter drop-... | |
| WWE-2945 | Resolved Issue | Improvements in the Voice Channel status enable Agent Workspace to perform the SmartFailover r... | |
| WWE-2689 | Resolved Issue | In Agent Workspace, the WebRTC agents can now stop the related streams when the call is ended. Previ... | |
| WWE-2686 | Resolved Issue | The following localization specific issues are resolved now:
|
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