Base unit of content for Digital Channels - 100.0.136.7409
From Genesys Documentation
Component RN Definition[edit source]
| Component | Digital Channels |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Private Edition |
| Release Number | 100.0.136.7409 (Change release number) |
| Release Type | |
| Highlight | Agents can now update contact information and immediately switch channels. |
| Boilerplate(s) Used | |
| Release Date | 2023-01-25 |
| Private Edition Release Date | 2023-01-25 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issue in (NEXUS-9614, NEXUS-10201, NEXUS-10504, NEXUS-10330, NEXUS-10338, NEXUS-10365) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| NEXUS-10504 | New | The maximum size allowed for chat attachments has been increased to 15 MB in Multicloud CX on Azure. | |
| NEXUS-10201 | New | Customers can now specify which rich media types are allowed as an option in the Digital Channels te... | |
| NEXUS-9614 | New | Agents can now update the contact information for a contact and use that updated information to swit... | |
| NEXUS-10365 | Resolved Issue | When a chat session expires and Digital Channels cannot retrieve the message history, the agent desk... | |
| NEXUS-10338 | Resolved Issue | The Digital Resources section in Designer for Standard Responses, Field Codes, and PII Management no... | |
| NEXUS-10330 | Resolved Issue | When inserting a standard response into a chat message, the standard response content will not erase... |
Contents
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