Base unit of content for Agent Workspace - 9.0.000.97

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Component RN Definition[edit source]

Component Agent Workspace
Deployment Type Genesys CX on AWS, Genesys CX on Azure, Private Edition
Release Number 9.0.000.97 (Change release number)
Release Type
Highlight Resolved issue and improvements.
Boilerplate(s) Used
Release Date 2022-08-31
Private Edition Release Date 2022-08-25
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL labels = "wwe-august-22"
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
WWE-256 \[SCAPI]:Service Client API (SCAPI) now supports contact information for interactions. The *CONTACT_...
WWE-1392 Resolved Issue Agent Workspace now supports a scrollbar in the Voicemail area to enable agents to access all ...
WWE-1333 Resolved Issue An attached data value of type ENUM is now correctly removed from the Case Information drop-do...
WWE-1288 Resolved Issue In the Contact Directory search results, contact attribute values are no longer removed from t...
CPE-3795 Private Edition
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