Base unit of content for Agent Workspace -

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Component RN Definition[edit source]

Component Agent Workspace
Deployment Type Genesys CX on AWS, Private Edition
Release Number (Change release number)
Release Type
Highlight Resolved issue and improvements.
Boilerplate(s) Used Support for AKS (highlights - private edition)
Release Date 2022-08-31
Private Edition Release Date 2022-08-25
Mixed Mode Release ReleaseDate
Private Edition Containers List
  • wwe-nginx-9.0.6.tgz
  • gws-ui-workspace:
JQL labels = "wwe-august-22"
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
WWE-256 \[SCAPI]:Service Client API (SCAPI) now supports contact information for interactions. The *CONTACT_...
WWE-1392 Resolved Issue Agent Workspace now supports a scrollbar in the Voicemail area to enable agents to access all ...
WWE-1333 Resolved Issue An attached data value of type ENUM is now correctly removed from the Case Information drop-do...
WWE-1288 Resolved Issue In the Contact Directory search results, contact attribute values are no longer removed from t...
CPE-3795 Private Edition
Retrieved from " (2024-04-14 23:56:37)"
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