Base unit of content for Workforce Management - 8.5.219.22
From Genesys Documentation
Component RN Definition[edit source]
| Component | Workforce Management |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure |
| Release Number | 8.5.219.22 (Change release number) |
| Release Type | |
| Highlight | Resolved issues. |
| Boilerplate(s) Used | |
| Release Date | 2022-08-30 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issue in (WFM-36159,WFM-36064,WFM-35373) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| WFM-36159 | Resolved Issue | The time-off balance is now correctly deducted for paid time-off items where the paid time is resolv... | |
| WFM-36064 | Resolved Issue | WFM's Extract, Transform, and Load (ETL) is now processing data reliably. Previously, the ETL servic... | |
| WFM-35373 | Resolved Issue | WFM now synchronizes changes to agent skill levels consistently. Previously, change-based synchroniz... | |
| WFM-36149 | Resolved Issue | An issue is corrected that caused WFM to manage memory allocations incorrectly. |
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