Base unit of content for Callback - 100.0.003.0156

Component RN Definition[edit source]

Component	Callback
Deployment Type	Genesys CX on AWS, Genesys CX on Azure
Release Number	100.0.003.0156 (Change release number)
Release Type
Highlight	The openFor API has new input and output parameters. The Callback Create API has new optional parameters. There is a new value, `mode4`, that you can use with the EstimatedWaitTime API mode* parameter. You can now see your customer site name or Environment beside your user name in the Callback UI.
Boilerplate(s) Used
Release Date	2022-08-11
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL	project = ges AND Sprint = 10149 AND type != test AND labels = needs-release-note ORDER BY status DESC
Links	Links to customer-facing pages in use: Draft:ReleaseNotes/Current/GenesysEngage-cloud/Callback ReleaseNotes/Current/GenesysEngage-cloud/Callback
Test Links	Links to test pages (for RN Admins only) None yet!

Issue Issue Category Description SupportingDocumentation

New

Genesys has added the following optional parameters to the Callback Create API:

New

Genesys has added the following input and output parameters to the openFor API:

GES-2867 New There is a new value, mode4, that you can use with the EstimatedWaitTime API mode par...

GES-2750 New When logged in to the Callback UI, you can now see your customer site name or Environment in f...