Base unit of content for Callback - 100.0.003.0156

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Component RN Definition[edit source]

Component Callback
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number 100.0.003.0156 (Change release number)
Release Type
Highlight *The openFor API has new input and output parameters.
  • The Callback Create API has new optional parameters.
  • There is a new value, mode4, that you can use with the EstimatedWaitTime API mode parameter.
  • You can now see your customer site name or Environment beside your user name in the Callback UI.
Boilerplate(s) Used
Release Date 2022-08-11
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = ges AND Sprint = 10149 AND type != test AND labels = needs-release-note ORDER BY status DESC
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
GES-3026 New Genesys has added the following optional parameters to the Callback Create API:


GES-3025 New Genesys has added the following input and output parameters to the openFor API:
GES-2867 New There is a new value, mode4, that you can use with the EstimatedWaitTime API mode par...
GES-2750 New When logged in to the Callback UI, you can now see your customer site name or Environment in f...
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