Base unit of content for Digital Channels - 100.0.121.2518
From Genesys Documentation
Component RN Definition[edit source]
| Component | Digital Channels |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Mixed mode |
| Release Number | 100.0.121.2518 (Change release number) |
| Release Type | |
| Highlight | Support for SparkPost email delivery provider and chat persistence across different domains.
|
| Boilerplate(s) Used | |
| Release Date | 2022-06-27 |
| Private Edition Release Date | |
| Mixed Mode Release ReleaseDate | 2022-06-27 |
| Private Edition Containers List | |
| JQL | issue in (NEXUS-8844, NEXUS-8612, NEXUS-8614,NEXUS-8291,NEXUS-8290) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| NEXUS-8291 | New | Digital Channels now supports the SparkPost email delivery provider for outbound campaigns. | |
| NEXUS-8844 | New | Cross-domain chat support sample and required scripts are now available. Please follow the Digital C... | Persistent Chat across Different Domains |
| NEXUS-9228 | Known Issue | After sending notification messages to the user, agents are unable to attach files in chat interacti... | |
| NEXUS-9243 | Known Issue | In a browser window, only one agent login can access several workspaces (WWE, Designer, and so on). ... | |
| NEXUS-9298 | Known Issue | When a user sends a GIF file from a Facebook Public interaction, the GIF file and the accompanying m... | |
| NEXUS-9282 | Known Issue | When an agent logs into WWE using two different browsers or tabs, the chat conversations do not sync... | |
| NEXUS-7024 | Known Issue | When the agent refreshes the browser tab with an active Facebook public or Twitter public social int... |
Contents
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