Base unit of content for Intelligent Workload Distribution - 100.0.087.2006
From Genesys Documentation
Component RN Definition[edit source]
| Component | Intelligent Workload Distribution |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Private Edition |
| Release Number | 100.0.087.2006 (Change release number) |
| Release Type | |
| Highlight | Enhancements to dashboards and legend on the Dashboards page. Various other improvements. |
| Boilerplate(s) Used | |
| Release Date | 2022-06-28 |
| Private Edition Release Date | 2022-07-05 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List |
|
| JQL | issuekey in (CIWD-4044, CIWD-3942, CIWD-3938, CIWD-3937, CIWD-3928, CIWD-3783, CIWD-3705) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| CIWD-3079 | New | A new dashboard, Key Metrics, is now available in Workload Manager. | |
| CIWD-3783 | New | Workload Manager now groups similar events in the work item history and displays a count of events i... | |
| CIWD-3996 | New | A new table is added on the Configuration – Endpoints page to show the exact categories utiliz... | |
| CIWD-3937 | New | Workload Manager now automatically fills the Segment By field on the Configuration – Endpoi... | |
| CIWD-3938 | New | The Lucene Query field on the Configuration – Categories page now displays the entire qu... | |
| CIWD-3928 | New | When a user selects Time interval > Absolute on the Universal Queue page, Workload... | |
| CIWD-4044 | New | Workload Manager now displays a legend for the Overall Backlog and Arrival and Completion V... | |
| CIWD-3942 | Resolved Issue | Categories without any record of work items in the chosen time period are no longer displayed in the... | |
| CIWD-3858 | Resolved Issue | The Workload Manager UI now displays the user name in the <username>@<corporation> format. | |
| Private Edition | |||
| CPE-4707 | Private Edition |
Contents
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