Base unit of content for Intelligent Workload Distribution - 100.0.087.2006

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Component RN Definition[edit source]

Component Intelligent Workload Distribution
Deployment Type Genesys CX on AWS, Genesys CX on Azure, Private Edition
Release Number 100.0.087.2006 (Change release number)
Release Type
Highlight Enhancements to dashboards and legend on the Dashboards page. Various other improvements.
Boilerplate(s) Used Private edition GA (highlights), Support for AKS (highlights - private edition)
Release Date 2022-06-28
Private Edition Release Date 2022-07-05
Mixed Mode Release ReleaseDate
Private Edition Containers List
  • iwd:100.0.087.2006
  • iwd-100.0.0872006.tgz
JQL issuekey in (CIWD-4044, CIWD-3942, CIWD-3938, CIWD-3937, CIWD-3928, CIWD-3783, CIWD-3705)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
CIWD-3079 New A new dashboard, Key Metrics, is now available in Workload Manager.
CIWD-3783 New Workload Manager now groups similar events in the work item history and displays a count of events i...
CIWD-3996 New A new table is added on the Configuration – Endpoints page to show the exact categories utiliz...
CIWD-3937 New Workload Manager now automatically fills the Segment By field on the Configuration – Endpoi...
CIWD-3938 New The Lucene Query field on the Configuration – Categories page now displays the entire qu...
CIWD-3928 New When a user selects Time interval > Absolute on the Universal Queue page, Workload...
CIWD-4044 New Workload Manager now displays a legend for the Overall Backlog and Arrival and Completion V...
CIWD-3942 Resolved Issue Categories without any record of work items in the chosen time period are no longer displayed in the...
CIWD-3858 Resolved Issue The Workload Manager UI now displays the user name in the <username>@<corporation> format.
Private Edition
CPE-4707 Private Edition
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