About the Genesys Predictive Engagement gadgets

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This topic is part of the manual Genesys Predictive Engagement Agent's Guide for version Current of Genesys Predictive Engagement.

Use Genesys Predictive Engagement's gadgets to explore information about a visitor.

About the Genesys Predictive Engagement gadgets

Hide and show gadgets

Each gadget has a Hide/Show toggle.

Visitor details

Visit details

Customer journey

Matched segments

Outcome scores

Additional information

Retrieved from "https://all.docs.genesys.com/ATC/Current/AgentGuide/Visitor_information (2026-04-27 10:41:58)"
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