How Altocloud enriches web chats

From Genesys Documentation
Revision as of 17:01, November 6, 2018 by DannaShirley (talk | contribs)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
This topic is part of the manual Genesys Predictive Engagement Agent's Guide for version Current of Genesys Predictive Engagement.

Altocloud presents contextual information about your visitor's history with your website and company.

Before you chat with a visitor

As you chat with a visitor

Retrieved from "https://all.docs.genesys.com/ATC/Current/AgentGuide/How_Predictive_Engagement_enriches_your_chat_experience (2025-06-19 13:11:59)"
Comments or questions about this documentation? Contact us for support!