Base unit of content for Recording, QM and Interaction Analytics - 8.5.510.42

From Genesys Documentation
Revision as of 06:32, August 12, 2022 by WikiSysop (talk | contribs)
Jump to: navigation, search

Component RN Definition[edit source]

Component Recording, QM and Interaction Analytics
Deployment Type Genesys CX on AWS
Release Number 8.5.510.42 (Change release number)
Release Type
Highlight * Support for Last 2 Days and Last 3 Days pre-configured date ranges.
  • Resolved Issues.
Boilerplate(s) Used
Release Date 2021-05-07
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = PRSM AND labels = RN_SM_510_Q2_2021 ORDER BY priority DESC, assignee ASC, status ASC
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

IssueIssue CategoryDescriptionSupportingDocumentation
IssueIssue CategoryDescriptionSupportingDocumentation
PRSM-27714 New The Last 2 Days and Last 3 Days pre-configured date ranges were added to the SpeechMiner UI Date Ran...
PRSM-27541 New Updated: Aug 10, 2021 - SpeechMiner UI no longer supports Single Sign-On because it does not f...
PRSM-27634 Resolved Issue SpeechMiner UI text strings appear in the correct language. Previously, the text strings periodicall...
PRSM-26861 Resolved Issue When searching for expired evaluation sessions, the Creation Date filter now works as expected.
PRSM-28108 Resolved Issue Keys in the interaction metadata that have the same name, but are not in the same case, will no long...
PRSM-28102 Known Issue The SpeechMiner UI may display placeholder text instead of the appropriate localized text string. W...
PRSM-28117 Known Issue When working with Internet Explorer, existing subjects are not shown in the Forward Interactions aut...
PRSM-28120 Known Issue When working with Internet Explorer, existing report names are not shown in the Compare Searches aut...
PRSM-28121 Known Issue Screen Recordings are truncated by a few seconds when the playback starts. When working with Interne...
PRSM-28123 Known Issue After renaming a saved SpeechMiner dashboard, the previous name is displayed until the user logs out...
Showing 1 to 10 of 11 entries
Comments or questions about this documentation? Contact us for support!