Base unit of content for Recording, QM and Interaction Analytics - 8.5.510.42
From Genesys Documentation
Component RN Definition[edit source]
Component | Recording, QM and Interaction Analytics |
---|---|
Deployment Type | Genesys CX on AWS |
Release Number | 8.5.510.42 (Change release number) |
Release Type | |
Highlight | Support for Last 2 Days and Last 3 Days pre-configured date ranges. |
Boilerplate(s) Used | |
Release Date | 2021-05-07 |
Private Edition Release Date | |
Mixed Mode Release ReleaseDate | |
Private Edition Containers List | |
JQL | project = PRSM AND labels = RN_SM_510_Q2_2021 ORDER BY priority DESC, assignee ASC, status ASC |
Links | Links to customer-facing pages in use: |
Test Links | Links to test pages (for RN Admins only)
None yet! |
Issue | Issue Category | Description | SupportingDocumentation |
---|---|---|---|
Issue | Issue Category | Description | SupportingDocumentation |
PRSM-27714 | New | The Last 2 Days and Last 3 Days pre-configured date ranges were added to the SpeechMiner UI Date Ran... | |
PRSM-27541 | New | Updated: Aug 10, 2021 - SpeechMiner UI no longer supports Single Sign-On because it does not f... | |
PRSM-27634 | Resolved Issue | SpeechMiner UI text strings appear in the correct language. Previously, the text strings periodicall... | |
PRSM-26861 | Resolved Issue | When searching for expired evaluation sessions, the Creation Date filter now works as expected. | |
PRSM-28108 | Resolved Issue | Keys in the interaction metadata that have the same name, but are not in the same case, will no long... | |
PRSM-28102 | Known Issue | The SpeechMiner UI may display placeholder text instead of the appropriate localized text string. W... | |
PRSM-28117 | Known Issue | When working with Internet Explorer, existing subjects are not shown in the Forward Interactions aut... | |
PRSM-28120 | Known Issue | When working with Internet Explorer, existing report names are not shown in the Compare Searches aut... | |
PRSM-28121 | Known Issue | Screen Recordings are truncated by a few seconds when the playback starts. When working with Interne... | |
PRSM-28123 | Known Issue | After renaming a saved SpeechMiner dashboard, the previous name is displayed until the user logs out... | |
PRSM-28181 | Known Issue | The online help for the Date Filter options does not include descriptions for the Last Work Day, Las... |
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