Base unit of content for Recording, QM and Interaction Analytics - 8.5.512.30

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Component RN Definition[edit source]

Component Recording, QM and Interaction Analytics
Deployment Type Genesys CX on Azure
Release Number 8.5.512.30 (Change release number)
Release Type
Highlight *Support for Microsoft Edge Chromium browser.
  • Resolved Issues.
Boilerplate(s) Used
Release Date 2022-04-29
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issuekey in (WFOAZURE-1321)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
WFOAZURE-1321 New SpeechMiner now supports the Microsoft Edge Chromium browser.
WFOAZURE-1139 Resolved Issue SpeechMiner now displays the duration for digital chat interactions correctly in the Duration ...
WFOAZURE-1145 Resolved Issue For a digital chat interaction, SpeechMiner now displays:
  • Only agents and supervisors in the Ag...
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