Base unit of content for Recording, QM and Interaction Analytics - 8.5.512.30

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Component RN Definition[edit source]

Component Recording, QM and Interaction Analytics
Deployment Type Genesys CX on Azure
Release Number 8.5.512.30 (Change release number)
Release Type
Highlight Support for Microsoft Edge Chromium browser.
Boilerplate(s) Used
Release Date 2022-04-29
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL issuekey in (WFOAZURE-1321)
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
WFOAZURE-1321 New SpeechMiner now supports the Microsoft Edge Chromium browser.
WFOAZURE-1139 Resolved Issue SpeechMiner now displays the duration for digital chat interactions correctly in the Duration ...
WFOAZURE-1145 Resolved Issue For a digital chat interaction, SpeechMiner now displays:
  • Only agents and supervisors in the Ag...
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