Base unit of content for Genesys Softphone - 9.0.018.09

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Component RN Definition[edit source]

Component Genesys Softphone
Deployment Type Private Edition, Genesys CX on AWS, Genesys CX on Azure
Release Number 9.0.018.09 (Change release number)
Release Type
Highlight Resolved issues.
Boilerplate(s) Used
Release Date 2022-02-10
Private Edition Release Date 2022-02-10
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = SOFTPHONE AND component = "Genesys Client" AND (fixVersion>9.0.018.06 and fixVersion~"9.0.018.*" AND labels in ("RN_Softphone") or "Found In Version">9.0.018.06 and "Found In Version"~"9.0.018.*" AND labels in (RN_Softphone_Limitation))
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
SOFTPHONE-1178 Resolved Issue Genesys Softphone running in Connector mode now supports the Private Network Access Preflight securi...
SOFTPHONE-1165 Resolved Issue With Genesys Softphone running in standalone mode, it is now possible to unmute the microphone...
SOFTPHONE-1164 Resolved Issue In Citrix environments where the Genesys Softphone VDI Adapter is enabled, Genesys Softphone no long...
SOFTPHONE-1180 Known Issue In Setup.exe, VMware Horizon is listed as a target deployment for the Genesys Softphone VDI ve...
Retrieved from "https://all.docs.genesys.com/RN/GenesysSoftphone/9.0.018.09 (2026-02-08 05:52:07)"
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