Base unit of content for Genesys Softphone -

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Component RN Definition[edit source]

Component Genesys Softphone
Deployment Type Genesys CX on AWS, Genesys CX on Azure
Release Number (Change release number)
Release Type
Highlight Resolved issues.
Boilerplate(s) Used
Release Date 2022-02-10
Private Edition Release Date
Mixed Mode Release ReleaseDate
Private Edition Containers List
JQL project = SOFTPHONE AND component = "Genesys Client" AND (fixVersion> and fixVersion~"9.0.018.*" AND labels in ("RN_Softphone") or "Found In Version"> and "Found In Version"~"9.0.018.*" AND labels in (RN_Softphone_Limitation))
Links Links to customer-facing pages in use:
Test Links Links to test pages (for RN Admins only)

None yet!

Issue Issue Category Description SupportingDocumentation
Issue Issue Category Description SupportingDocumentation
SOFTPHONE-1178 Resolved Issue Genesys Softphone running in Connector mode now supports the Private Network Access Preflight securi...
SOFTPHONE-1165 Resolved Issue With Genesys Softphone running in standalone mode, it is now possible to unmute the microphone...
SOFTPHONE-1164 Resolved Issue In Citrix environments where the Genesys Softphone VDI Adapter is enabled, Genesys Softphone no long...
SOFTPHONE-1180 Known Issue In Setup.exe, VMware Horizon is listed as a target deployment for the Genesys Softphone VDI ve...
Retrieved from " (2023-11-28 22:17:32)"
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