api.session.getId

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This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.

Learn how to get the Id of a particular session.

Important
This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.

Description

api.session.getData returns an object that contains session ID.

Signature

ac('api.session.getId', (err, IdInfo) => {
  if (err) {
    // handle error
    return;
  }
  
  return IdInfo;
});

Callback

The callback takes err as the first parameter.

Retrieved from "https://all.docs.genesys.com/ATC/Current/SDK/api.session.getId (2025-07-10 22:57:06)"
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