Draft: SharedPlatform
From Genesys Documentation
Revision as of 14:51, November 17, 2020 by Ed.jamer@genesys.com (talk | contribs) (Text replacement - "Heading=Altocloud" to "Heading=Predictive Engagement")
This is a draft page; the published version of this page can be found at SharedPlatform.
Predictive Engagement
Find information about setting up and using Altocloud, the real-time journey analytics platform available with the Genesys Cloud, PureConnect, and Genesys Engage platforms.
Genesys Data Layer
Find information about Genesys Data Layer (GDL), an infrastructure component for building data pipelines to transfer data among applications.
Provisioning Genesys Engage Hybrid Integrations
Learn the essential provisioning steps to enable a hybrid integration between Genesys Engage On-Prem deployments and Genesys Cloud services.