About the Altocloud gadgets

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This topic is part of the manual Genesys Predictive Engagement Agent's Guide for version Current of Genesys Predictive Engagement.

Use Altocloud's gadgets to explore information about a visitor.

About the Altocloud gadgets

Hide and show gadgets

Each gadget has a Hide/Show toggle.

Visitor details

Visit details

Customer journey

Matched segments

Outcome scores

Additional information

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