destroy

Learn how to use thedestroy method to stop all Journey JavaScript SDK activity and remove all tracking information.

Description

The destroy method stops all Genesys Predictive Engagement SDK activity and removes all tracking information.

Signature

ac('destroy')

Arguments

None.

GDPR and destroyed data

The destroy method stops all Genesys Predictive Engagement tracking immediately. In addition to ceasing tracking, the destroy method also removes all data that has been collected for the customer. Use the destroy method if a customer requests that you stop tracking their activities on your website. For more information about using Genesys Predictive Engagement in a GDPR-compliant manner, see GDPR.