GenesysCloud
Altocloud
Find information about setting up and using Altocloud, the real-time journey analytics platform available with the PureCloud, PureConnect, and PureEngage platforms.
Genesys Data Layer
Find information about Genesys Data Layer (GDL), an infrastructure component for building data pipelines to transfer data among applications.
Genesys Dialog Engine
Genesys Dialog Engine allows you to create chat bots for your products through a natural language understanding (NLU) engine that can understand and process information provided as input.
Provisioning PureEngage Hybrid Integrations
Learn the essential provisioning steps to enable a hybrid integration between PureEngage On-Prem deployments and Genesys PureCloud services.
Widgets
Find information about configuring and using Widgets, a set of APIs that provides specific types of user interface elements enabling you to enhance your website with chat, callback, Genesys Co-browse, or your own customized contact center functionality.