pageview

Learn how to use the pageview method to track when visitors view your webpages.

Important

This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.

Description

The Pageview method tracks page views.

Signature

ac('pageview', [pageOverrides], [customAttributes], [options])

Arguments

• pageOverrides
• customAttributes
• options

pageOverrides

• Description: Sets custom page view location and title
• Type: Object
• Status: Optional
• Properties: See the following table.

Name	Description	Type	Status	Default
location	Page URL	string	optional
title	Page title	string	optional

customAttributes

• Description: Adds extra information to pageview event
• Type: Object
• Status: Optional
• Restrictions: Object with properties of type string, number, Boolean or customAttribute. See customAttribute.

options

• Description: Use for more configuration
• Type: Object
• Status: Optional
• Properties: See the following table.
  

Name	Description	Type	Status	Default
traitsMapper	Used to map custom attributes to traits. For more information, see Traits Mapper.	traitsMapper
callback	Called once beacon is sent	function	optional
callbackTimeout	ms to wait for beacon to send	number	optional