Difference between revisions of "UseCases/Current/PureConnect/SL09"
From Genesys Documentation
(Created page with "{{SMART UseCase |ID=SL09 |Title=Genesys Predictive Engagement |Offering=PureEngage |SMART_Benefits={{SMART Benefits |UCBenefitID=Improved Sales Rep / Agent Productivity |UCBen...") |
m (Text replacement - "\|SMART_HybridAssumptions={{SMART HybridAssumptions \|Hybrid_Assumption=(.*) }}" to "|DocVersion=$1") |
||
Line 128: | Line 128: | ||
|RequiresAll=CE18 | |RequiresAll=CE18 | ||
|PremiseAssumptionsAdditional=* Genesys Altocloud for On Premises is sold as Subscription only (On Premises Perpetual customers may consume through subscription). | |PremiseAssumptionsAdditional=* Genesys Altocloud for On Premises is sold as Subscription only (On Premises Perpetual customers may consume through subscription). | ||
− | | | + | |DocVersion=v 1.0.0 |
− | |||
− | |||
}} | }} |
Revision as of 20:53, January 20, 2020
No results
Important
Customer Service applications of this use case is addressed by Genesys Predictive Chatbots (CE37).No results
Contents
[hide]Use Case Overview
Story and Business Context
Info needed.
Use Case Benefits*
The following benefits are based on benchmark information captured from Genesys customers and may vary based on industry, lines of business or Genesys product line: Info needed.
*You can sort all use cases according to their stated benefits here: Sort by benefits
Summary
Info needed.
Use Case Definition
Info needed.
Business and Distribution Logic
Business Logic
Info needed.
Customer-facing Considerations
Interdependencies
All required, alternate, and optional use cases are listed here, as well as any exceptions.
All of the following required: | At least one of the following required: | Optional | Exceptions |
---|---|---|---|
None | None | None | None |
Document Version
Needs info.