Difference between revisions of "RN/DigitalChannels/100.0.149.9341"
From Genesys Documentation
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{{ComponentRN | {{ComponentRN | ||
| − | |ComponentId= | + | |ComponentId=074d8cb2-e6a5-4df8-97d2-d1044727c558 |
| − | |JQL= | + | |JQL=issuekey in (NEXUS-10990) |
|DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a | |DeploymentTypeId=ec194bf2-b79a-436d-8ff6-eaff94d9f43a, 5439f1be-1868-4091-b058-1667389b6ce1, 8b480b3c-2733-433a-9166-eab2c2d0663a | ||
|ReleaseDate=2023-08-02 | |ReleaseDate=2023-08-02 | ||
|PrivateEditionReleaseDate=2023-08-17 | |PrivateEditionReleaseDate=2023-08-17 | ||
| − | |Highlight= | + | |Highlight=Fixed occasional issue with Facebook and Twitter messages. |
| + | |ReleaseNumber=100.0.149.9341 | ||
}} | }} | ||
{{Issue | {{Issue | ||
| + | |TicketNumber=NEXUS-10990 | ||
| + | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
| + | |Content=Digital Channels now reports the exact error that occurred to CX Contact to better inform users on the issue. | ||
| + | |LocalContent=Digital Channels now reports the exact error that occurred in CX Contact to better inform users on the issue. | ||
| + | }} | ||
| + | {{Issue | ||
| + | |TicketNumber=NEXUS-11004, NEXUS-10843, NEXUS-10559 | ||
| + | |IssueCategoryId=720446c8-10b6-42b8-af36-34a298aa1c72 | ||
| + | |LocalContent=This release includes observability and resiliency improvements. | ||
| + | }} | ||
| + | {{Issue | ||
| + | |TicketNumber=NEXUS-11065 | ||
|IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | |IssueCategoryId=5c483167-c133-4dc5-87c0-bd2719670bc1 | ||
| − | |LocalContent= | + | |LocalContent=In some cases, the Digital Channels Social Hub Connector was unable to read the list of contact centers and configured channels for each tenant, which prevented incoming and outgoing messages from Facebook and Twitter. This issue has now been fixed. |
}} | }} | ||
Latest revision as of 09:13, August 17, 2023
Component RN Definition[edit source]
| Component | Digital Channels |
|---|---|
| Deployment Type | Genesys CX on AWS, Genesys CX on Azure, Private Edition |
| Release Number | 100.0.149.9341 (Change release number) |
| Release Type | |
| Highlight | Fixed occasional issue with Facebook and Twitter messages. |
| Boilerplate(s) Used | |
| Release Date | 2023-08-02 |
| Private Edition Release Date | 2023-08-17 |
| Mixed Mode Release ReleaseDate | |
| Private Edition Containers List | |
| JQL | issuekey in (NEXUS-10990) |
| Links | Links to customer-facing pages in use: |
| Test Links | Links to test pages (for RN Admins only)
None yet! |
| Issue | Issue Category | Description | SupportingDocumentation |
|---|---|---|---|
| Issue | Issue Category | Description | SupportingDocumentation |
| NEXUS-10990 | New | Digital Channels now reports the exact error that occurred in CX Contact to better inform users on t... | |
| NEXUS-10843, NEXUS-10559 NEXUS-11004, NEXUS-10843, NEXUS-10559 | New | This release includes observability and resiliency improvements. | |
| NEXUS-11065 | Resolved Issue | In some cases, the Digital Channels Social Hub Connector was unable to read the list of contact cent... |
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